Introduction: Why Canceling Canva Shouldn’t Be Complicated
Trying to cancel an online subscription can often feel like navigating a maze—confusing options, unexpected charges, and vague instructions. Canva users frequently face this frustration, whether they’re students ending a free trial or professionals adjusting tools for budget or workflow reasons.
This guide provides a complete walkthrough on how to cancel Canva subscription in 2025, covering every method—desktop, iPhone, Android, mobile apps, and more. It also includes refund eligibility, downgrade options, and helpful links to make the process as smooth as possible.
How to Cancel Canva Subscription (Free & Pro)
Depending on how you started your Canva Pro plan (website, iOS, or Android), the cancellation method will vary. Below are step-by-step instructions for each platform.
1. Cancel Canva Pro from the Website (Desktop Browser)
If you signed up directly on Canva.com:
- Log in to your Canva account.
- Click your profile icon (top-right corner), then select “Account Settings.”
- Navigate to Billing & Plans and click on “Subscriptions.”
- Under your active Canva Pro plan, click “Cancel Subscription.”
- Follow the confirmation steps shown on the screen.
After canceling, you’ll retain Pro features until the end of your billing cycle.
2. Cancel Canva Subscription on iPhone or iOS (Apple Subscriptions)
If you signed up through the Apple App Store:
- Open your iPhone’s Settings app.
- Tap your name at the top to access your Apple ID.
- Tap “Subscriptions.”
- Find and select Canva.
- Tap “Cancel Subscription.” Confirm when prompted.
The cancellation will take effect at the end of the current billing period.
3. Cancel Canva Pro via Android or Google Play Store
If you used the Google Play Store to start your subscription:
- Open the Google Play Store on your Android device.
- Tap your profile icon.
- Go to “Payments & Subscriptions” > “Subscriptions.”
- Select Canva from the list.
- Tap “Cancel Subscription.” Follow the instructions to confirm.
4. Cancel Canva Free Trial Before Getting Charged
To avoid being charged after a free trial:
- Cancel at least 24 hours before your trial ends.
- Use the appropriate cancellation method depending on how you signed up (Canva.com, Apple App Store, or Google Play).
You’ll still enjoy all Pro features until the trial officially ends.
5. Cancel Canva Subscription Through Mobile App
While the Canva app itself does not directly handle subscription cancellations, it provides links to the correct locations:
- Open the Canva mobile app.
- Tap Menu > Settings > Manage Subscription.
- You will be redirected to either the App Store or Google Play Store, depending on your device.
6. How to Cancel Canva Subscription and Request a Refund
Refunds are possible in limited scenarios. Canva generally does not offer automatic refunds, but exceptions may apply:
How to request a refund:
- Visit the Canva Help Center.
- Type “Refund request” in the search bar.
- Submit a support ticket explaining your reason for the request.
- Include any necessary proof, like duplicate charges or technical errors.
Canva’s Refund Policy: Refunds are usually granted if the request is made within 14 days of the charge and if the account hasn’t extensively used Pro features.
New Canva Subscription Features in 2025
Canva has introduced several user-friendly improvements in 2025:
- Revamped Billing Dashboard: More intuitive layout to find and manage subscriptions.
- Email Alerts Before Renewal: Canva now sends renewal reminders to avoid unexpected charges.
- Pause Subscription Option: Users on monthly billing can now pause their plan instead of canceling outright.
These updates were designed to offer more control and transparency to Canva users.
Downgrading from Canva Pro to Free Plan
Instead of fully canceling, some users prefer to downgrade to the free version:
- Follow the cancellation steps provided for your device.
- After cancellation, your account will automatically revert to Canva Free once your Pro billing cycle ends.
Your existing designs will remain accessible; only Pro-exclusive features will be removed.
Table: Cancel Canva Subscription by Device Type
| Device/Platform | How to Cancel | Cancellation Location |
|---|---|---|
| Website/Desktop | Account Settings > Billing > Cancel | Canva.com (logged-in) |
| iPhone/iOS | Settings > Apple ID > Subscriptions | Apple App Store |
| Android | Google Play > Subscriptions > Cancel | Google Play Store |
| Mobile App | Settings > Manage Subscription (redirects) | Canva app > redirects to device settings |
Common Mistakes to Avoid
- Assuming deleting the app cancels your subscription (it doesn’t).
- Not checking where you subscribed (Canva vs Apple vs Google).
- Canceling too late (which could trigger renewal charges).
- Ignoring confirmation emails (always check your inbox after canceling).
Frequently Asked Questions (FAQs)
1. How do I cancel my Canva Pro trial before getting charged?
Cancel at least 24 hours before the trial ends using the platform you used to sign up (Canva.com, Google Play, or Apple App Store). Your trial remains active until it ends.
2. Can I still access my designs after canceling Canva Pro?
Yes. Your account reverts to Canva Free, and all saved designs will remain accessible. Only premium features and elements become unavailable.
3. Am I eligible for a refund after canceling my Canva subscription?
Refunds are issued case-by-case. If you request it within 14 days of billing and haven’t used premium features, you may be eligible. Submit a ticket through Canva Support.
4. How do I cancel my Canva subscription on an iPhone?
Go to iPhone Settings > Apple ID > Subscriptions, select Canva, and tap Cancel Subscription. This applies only if you subscribed via Apple.
5. What happens after I cancel Canva Pro?
Your Pro features remain available until the billing period ends. After that, your account switches to the Free plan automatically.
6. Can I pause Canva Pro instead of canceling?
Yes, Canva now allows some users (mostly monthly subscribers) to pause their plan temporarily. This option appears under your Billing settings if eligible.
7. Will I lose access immediately after cancellation?
No, access continues until the end of your current billing cycle. You won’t be charged for the next period unless you reactivate.
8. How do I know if I subscribed via Canva, Apple, or Google?
Check your email receipts or bank statements. If you see charges from Apple or Google, cancel through those platforms. Otherwise, use Canva.com.
9. How to cancel Canva subscription after the free trial ends?
If your Canva Pro free trial just ended and you’ve been charged, you can still cancel the subscription to avoid future payments. Go to the platform where you subscribed—Canva.com, the Apple App Store, or Google Play Store—and follow the standard cancellation steps. While you won’t get an automatic refund after the free trial converts, you can submit a refund request if you meet Canva’s eligibility conditions. Make sure to act quickly within 14 days.
10. How to cancel Canva subscription on MacBook or desktop?
To cancel your Canva subscription using a MacBook or any desktop browser, log into your Canva account at canva.com, click your profile icon > Account Settings, go to Billing & Plans, and then click Cancel Subscription. This process applies if you signed up via Canva’s website and not a mobile app store. Always check your email for a cancellation confirmation.
11. Can I cancel Canva subscription through the app directly?
No, the Canva mobile app doesn’t allow you to cancel directly within the app itself. However, it provides a “Manage Subscription” option in the settings, which redirects you to your device’s subscription management (App Store or Google Play). This redirection allows you to cancel based on how you originally subscribed.
12. How to cancel Canva subscription on Android if the app isn’t responding?
If the Canva app is unresponsive, you can still cancel your Canva subscription directly from the Google Play Store:
- Open Google Play manually.
- Tap your profile picture.
- Navigate to Payments & Subscriptions > Subscriptions.
- Tap Canva and select Cancel Subscription.
Make sure to verify cancellation by checking your email for a Google Play confirmation.
13. What should I do if I can’t find the cancel button for Canva Pro?
If the cancel Canva subscription button is missing in your Canva dashboard, it usually means you subscribed via a third-party platform (Apple or Google). Go to your Apple Subscriptions or Google Play Store account and cancel it there. Canva’s billing section will typically display a note if your subscription is managed outside of Canva.com.
14. Will canceling Canva Pro delete my account or designs?
No, canceling your Canva Pro subscription does not delete your Canva account or any of your designs. Your account will automatically downgrade to the Free Plan, and all your existing projects will remain safe. Only Pro features like premium templates, brand kits, or content scheduler will be disabled.
Final Thoughts: Canceling Canva Made Simple
If you’ve ever been frustrated trying to figure out how to cancel Canva subscription, you’re not alone. But now, with updated tools and this comprehensive 2025 guide, it’s never been easier. Whether you subscribed via the website, Google Play, or iOS, the steps above will help you cancel on time and on your terms.
Need more help with Canva alternatives, refunds, or design workflows? Browse the rest of our blog for real tutorials that work.